Information we collect
When you place an order, contact us, or use our website, we may collect your name, phone number, email address, delivery address, and any messages or notes you send. This information is only collected to process and fulfil your order.
How we use your information
We use the information you provide to confirm your order details, contact you about order updates, arrange delivery, and respond to support enquiries. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and analytics
Our website may use cookies and analytics tools such as Google Tag Manager to understand how visitors use the site and to improve the ordering experience. You can manage cookie preferences through your browser settings. We do not use cookies to collect sensitive personal information.
Data retention
We retain order information for as long as necessary to fulfil your order and handle any related support requests. If you would like your data removed, you can contact us directly and we will handle your request promptly.
Contact us about privacy
If you have any questions about how your information is handled, please contact GhorBela directly via WhatsApp at +880 1319-270022 or use the contact form.